Privacy Policy


Data protection

This data protection policy regulates the collection, storage and processing of personal data that collects from you when you fill out the contact form.


The manager

The controller of personal data in the sense as defined by the General EU Regulation on Personal Data Protection and the applicable law governing the protection of personal data – GDPR is:



Company name: FreezeDry GmbH

Company address: Ludwigstr. 27, DE-83435 Bad Reichenhall, Germany

Bank account (IBAN): DE29 7109 0000 0001 0757 30


VAT ID number: DE342944981

+491748465730 | |


Personal data and the purpose of their processing

By filling out the form on our website and confirming, you provide the following contact information:

Phone Number
E-mail address


Contact information that you provide to us upon completion or. submission form, we need to process your request. If you do not provide us with the above contact information, we will not process your request. respects your privacy and is obliged to act carefully and in accordance with the applicable regulations on personal data protection when collecting, storing and processing personal data.

In order to prevent unauthorized access to or disclosure of the data obtained, to maintain the accuracy of personal data and to ensure their proper use, we use appropriate technical and organizational procedures to secure the data we collect. cannot rule out possible misuse of data, as the Internet is an unpredictable medium despite security measures and security communication protocols.



We process the personal data you provide to us when completing the form with your clear and unambiguous consent based on Article 6 (1), (a) of the EU General Data Protection Regulation (GDPR).

You give your consent for the processing of personal data by ticking the website to complete the contact form and agree to the Data Protection Policy. You can withdraw your consent at any time by sending a message to the address: Any withdrawal of consent does not affect the lawfulness of the processing of your personal data at the time before the withdrawal was given.


Your rights

In accordance with the provisions of the EU General Data Protection Regulation (GDPR), you have the right to access your personal data, the right to rectification, the right to erasure (“forgetting”), the right to transferability, the right to request a restriction on personal data and the right to object .

When exercising all your rights or obtaining additional information, please contact our authorized person for data protection, who is available to you at the e-mail address: We will process and respond to your application in accordance with the GDPR.

If you believe that your rights or personal data protection regulations have been violated, you can complain to the competent state authority:

Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, telephone: 01 230 97 30, fax: 01 230 97 78, e-mail:


Personal data retention time stores your personal data for as long as it is necessary for the purpose of processing the order or request.

The retention period of personal data may vary depending on the applicable sectoral legislation (eg tax, accounting legislation). In the event that the applicable sectoral legislation sets mandatory deadlines for the storage of personal data, deletes personal data after the expiry of the mandatory deadline prescribed by law.



What are cookies

Cookies are short text files that a website sends to a browser (if the website only uses them). The main purpose of cookies is for the web server to recognize the computer. Cookies are not necessary but can significantly improve the user experience. We use cookies on the website exclusively for the analysis of website traffic. Please note that by using the website, you agree that we may use cookies.


Types of cookies

Cookies are, for example, a type of file that a website creates and stores data during your visit to the website. This makes it much easier and faster to browse the site the next time you visit. We distinguish two types of cookies, namely:

Temporary cookies that are created only temporarily and record data while you are browsing. When you close your browser window, cookies are deleted;
Persistent cookies remain on your computer or other device and are activated each time you visit the website.


Which persistent cookies our website uses

  1. Session cookies (The cookie is stored in the cache and is not retained when you close the browser, the cookie is deleted. Session cookies do not collect information from users).
  2. Google Analyitcs cookies (_utma, _utmb, _utmc, _utmz). You can read more about Google Analytics cookies here.



Disabling cookies

You can turn off cookies at any time in your browser settings, but we do not recommend this. Information on cookie settings in individual browsers is available at the following links:

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